Our Chat Hosts are the lifeblood of SiteStaff. Their impeccable ability to establish emotional connections with visitors is unparalleled in the industry, and their great chats result in the highest quality leads for our clients.
We employ the best chat hosts in the world, so we are very selective. At minimum, candidates must possess these skills:
- Consistently type 65-75+ WPM in perfect punctuation, grammar and spelling
- Ability to multitask: Chat Hosts carry on 3-4 conversations concurrently
- 'Grade A' problem-solving: Articulating answers provided on client knowledge bases and quickly communicating to visitors in real-time
- Empathy-driven work ethic: Emoting care through chat is at our core. Genuine compassion must translates through every conversation
- Self-disciplined: Our chat hosts work independently from home. The ability to manage your time and workspace is required and experience doing so will be necessary
- Dependable: Must show up on time and every day for your shift
- Team Player: Must be able to work well with and help others on your team. We work remotely, but we are a very close and count on each other for assistance, guidance, and coaching
If you think this skill set suits you, please submit your information below for immediate consideration. We'd love to chat with you!