SiteStaff and Senior Living SMART now provide a pay-per-tour option for your community, allowing for a zero-risk,
professional and skilled live chat service with a high rate of return!
SERVICE - 24-hour live chat coverage for no monthly fee. We provide answers to your frequently asked questions,
resident, family and career requests.
PLAN OF ACTION - Our goal is to provide a strategic and proactive live chat lead generation tool - to generate
highly-qualified leads and to set tours for your community.
BENEFIT - Our leads are exclusive to your community and convert at a higher rate than third party agency offerings.
More importantly, your lead cost is reduced while your move-in rate increases.
WHY IT’S IMPORTANT - Popular lead providers generate unrestricted leads at a cost of 80% or more of one month’s move-in
(US Average $4500).
Proactively inviting your visitors to chat provides:
Exclusivity – leads are your own, from your site and unshared
Privacy – an unobtrusive communication tool where a visitor can ask questions confidently and anonymously
Trust – conversations built on a foundation of empathy increase awareness, a willingness to share
personal information and the comfort level necessary to proceed to tour
$400 SiteStaff scheduled community tour, including full chat transcript, name, e-mail address and phone number*
$50 SiteStaff qualified lead not resulting in tour, including full chat transcript, prospect name, e-mail address and
GAIN A COMPETITIVE ADVANTAGE
PROVIDE A SUPERIOR VISITOR EXPERIENCE
GENERATE MORE COMMUNITY TOURS
*SiteStaff provides an interactive dashboard and integrates with several CRM platforms, allowing
for optimal management of leads.
**Pay-per-tour option is all-inclusive - fees for service are all-inclusive for tours and leads.
Definitions for each are clearly defined in the agreement.
We can provide this service to your community in a matter of days. Inquire below!